When it
comes to fishing, my husband takes the lead. But his lack of
leadership ability in a recent canoe trip on the Boundary Waters
in Northern Minnesota offered wonderful lessons on how leaders
can unknowingly screw up.
(1) Assign responsibility without authority.
Bill insisted that in order to cast his fishing line, he
needed to be in the back of the canoe. I was to paddle as he
cast and trolled his lure. The only challenge is that the ability
to steer a two-person canoe is handled by the person in the
back. He’d shout directions to me but I had little authority
over the craft. Frustrated, I wanted to turn around and whack
him with the paddle.
LESSON: If you assign someone a task, put them where they have
full control to do what is required rather than hamstring them
with your positional authority.
(2) Hire a skill set but don’t let the employee use it.
The Boundary Waters are comprised of many lakes connected
with islands and it is frequently necessary to portage the canoe
to the next lake. I have a good eye for reading navigational
maps. I would identify the portage spot as we approached. On
more than one occasion, Bill would insist I was wrong and we’d
spend time “looking”, only to return to the site I had identified.
I felt like throwing the backpacks up the trail.
LESSON:
If you hire someone with a skill you don’t have let them take
the lead.
(3) Never believe someone closest to the problem.
We were fishing along a rock ledge jutting out from one of the
islands. Bill was a distance from me when I suddenly yelled
for help. “I have a fish and I can’t tighten the reel.” “No,”
replied Bill, “You don’t have a fish.” “Yes, I do. Please help
me.” He slowly made his way over and took the rod from my hand.
A deft fisherman, he fixed the problem and to his amazement,
pulled out a fish. I wanted to hit him with it.
LESSON:
Pay attention to people down line. A removed view might very
well be wrong.
(4) Practice unclear communication.
From my weak directional paddling position Bill would also holler
out a specific direction. “Head toward that tree”, he’d call.
Now remember he is sitting behind me. The island is covered
with trees. Just what is that tree? “The GREEN one,” he’d say.
“ Sorry, Bill. They are ALL green!” Since the eyes in the back
of my head were shut I couldn’t see where his finger pointed.
I wanted to bite that finger.
LESSON:
Clairvoyance is not a skill set you can hire. Describe specifically
what you want, and what you see. Bring people along into your
vision.
(5) Make others bail you out of the trouble you cause.
As we circled the various islands, Bill would cast toward the
shore. He has a good eye for distance but on occasion his line
would snag the low lying bushes and I’d have to climb out and
untangle the mess. One foot almost landed on the back of a monstrous
rock that moved: a moss covered snapping turtle with a shell
the size of a toilet seat and jaws that could break my ankle.
I screamed.
LESSON:
You can be bailed out once. But for repeated errors, get out
and do it yourself.
P.S. Concerned about workplace violence? Look at my response
to a person I deeply love. Consider these lessons VERY carefully.
About
the Author...
Eileen
McDargh, CSP, CPAE is head of McDargh Communications, a training
and consulting practice founded in 1980. She's also an award-winning
author, radio commentator, and on the Board of the National Speakers
Association. Eileen can be reached at
http://www.EileenMcDargh.com.