All I've ever wanted in business is an unfair advantage. Before
you raise your eyebrows, let me define the term. An unfair advantage
is not lying, cheating, or stealing. It's exactly the opposite.
An unfair advantage is doing everything just a little bit better
than your competition. And even if you've been in business for
many years and you're at the top of your profession, in today's
competitive world you also need to do everything just a little
bit better today than you did it yesterday. That's your unfair
advantage.
It's not
always easy. Do you remember the movie STAYING ALIVE, the sequel
to SATURDAY NIGHT FEVER? (And can you still dance that way?)
It's about how the John Travolta character pursues a career
as a professional dancer, all the highs and lows (with a little
romance thrown in). The last scene is an incredible dance routine.
As my friend Kookie and I danced out of the theater afterwards,
I had a revelation: The trouble with life is that it's just
too short to be good at very many things!
The dedication
and discipline that the Travolta character needed to become
a great dancer didn't leave him much time for anything else.
That's the
problem with working and being in business today. The future
belongs to those who are competent in many different areas.
To be successful in any industry, you need to be a technically-adept,
charismatic communicator with exceptionally good work habits,
good people skills, and an abundance of healthy energy. (And
it doesn't hurt if also you look good and dress well.)
There's
an old saying, "If you build a better mousetrap, people
will beat a path to your door." That was true once, but
not today. Having the best product or service does not automatically
guarantee you success. That's because:
1. People
do business with people they know.
2. People do business with the people who do business with them.
3.
People do business with people their friends talk about.
4.
People do business with people they read about.
Start now
to develop your own unfair advantage and build your client base.
HOMEWORK
1. What one thing can you do better than your competition? How
can you let the world know about your advantage?
2. What one activity can you improve on? Decide whether this
improvement is worth the energy it will require. If so, what
one step can you take this week?
3.
Learn from the best...and the worst! No matter how long you've
been in the work force, make a list of every boss you've had.
Start with your first job at the age of ten or twelve and go
right through to today. What did you learn from each of these
people, good or bad?
This exercise
is especially important if you are now in management or plan
to be. Everyone you've ever worked for can teach you something,
even if it is only to provide you with a pitiful example of
what not to do. "If you want to build a ship," wrote
pilot- poet Antoine de Saint-Exupery, "don't drum up people
together to collect wood and don't assign them tasks and work,
but rather teach them to long for the endless immensity of the
sea." How many leaders have gone beyond mere management
to filling you with a yearning for the endless immensity of
opportunities before you? How did they do it?